Effective Date: 02 August 2023
This Privacy Policy outlines our commitment to protecting your personal information and explains how we collect, use, and disclose information when you use our services. We are dedicated to maintaining your privacy and security.
1. Information We Collect
We may collect and process the following types of personal information:
– Contact Information: Names, addresses, phone numbers, and email addresses.
– Appointment Details: Information about your appointments, preferences, and requested services.
– Payment Information: Credit card details, payment history, and billing information.
– Communication: Records of correspondence and communication with us.
– Feedback: Reviews, feedback, and surveys you provide.
– Technical Data: IP address, browser type, and usage data related to our website.
2. How We Use Your Information
We use your personal information for the following purposes:
– Providing Services: To schedule and manage appointments, deliver requested services, and ensure optimal customer experience.
– Payment Processing: To process payments and manage billing.
– Communication: To respond to your inquiries, provide information about our services, and send important updates.
– Marketing: To inform you about special offers, promotions, or events (with your consent).
– Improving Services: To analyse usage patterns, gather feedback, and enhance our offerings.
– Legal Compliance: To fulfil legal obligations and address disputes or issues.
3. Disclosure of Your Information
We may share your personal information with the following parties:
– Service Providers: Third-party vendors who assist us in delivering services and managing operations.
– Legal Requirements: When required by law, regulation, or legal process.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Security
We take reasonable precautions to protect your personal information from unauthorised access, loss, misuse, or alteration. However, please note that no data transmission over the internet or storage system can be guaranteed as completely secure.
5. Your Rights
You have certain rights regarding your personal information, including:
– Access: You can request a copy of the information we hold about you.
– Correction: You can correct inaccuracies in your information.
– Erasure: You can request the deletion of your personal information.
– Objection: You can object to the processing of your information for specific purposes.
– Withdrawal of Consent: You can withdraw your consent for marketing communications.
6. Contact Us
If you have any questions or concerns about your privacy or this Privacy Policy, please contact us at:
Slow Beauty Eco Salon
4 Hart Street, O’Connor, ACT, 2602
(02) 6156 4746
privacy@slowbeauty.com.au
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be effective upon posting on our website.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.
Last Updated: 02 August 2023