Frequently Asked Questions

Frequently Asked Questions

  • How long have you been doing skin?

    I launched Beauty By Natalie in 2013 and rebranded to Slow Beauty in 2017.

  • Which days do you work? Do you take walk-ins?

    I work with clients Tuesday through Friday and every other Saturday by appointment only, so no walk-ins. To reserve an appointment, please click here. Note that any appointment reserved for a new client must be prepaid.

  • Do you require masks? How do you keep clients safe?

    Yes, we know well-fitting, high-quality respirator masks reduce the risk of infection, and everyone wears one until further notice to reduce risk. 

    N95, FFP2, C95, N99, FFP3 masks or better have all been demonstrated to protect the wearer and reduce viral emission if the wearer is infectious. These masks, or “respirators”, have filters that prevent infection and have been used in laboratory and healthcare settings for decades.

    My highest priority is protecting the safety and well-being of my clients, myself and the local community. I seek advice from the world’s leading health experts, virologists, and Australia’s public authorities to respond to the evolving global health situation and create a safe environment. I continue to monitor the development of the COVID-19 pandemic, consult with health experts and authorities, and adapt the measures accordingly if needed.

    I strongly recommend that clients are vaccinated with the latest available vaccines and take a COVID-19 test before coming to the studio.

  • How do I get a standing appointment?

    As of June 2024, I will offer standing appointments to clients interested in a consistent schedule for 2025. Clients with standing appointments receive scheduling priority and other valuable benefits.

  • I'd like to book in for a facial, but you require masks. How are you going to do a facial when I'm wearing a mask?

    Respirators are mandatory to remain open for business and to maintain a safe space for all, particularly those who are disabled or immunocompromised.

    I will remove your respirator at the start of your treatment, and ask that you put it back on once we’re done.


Dear Valued Client,

To ensure the health and well-being of my valued clients, myself,  and the wider community, I remain committed to providing safe and accessible beauty therapy while preventing the spread of COVID-19 within the Canberra community.

COVID-19 precautions are still in place and I kindly ask that you adhere to all additional health measures whilst in the studio. If you develop symptoms or test positive for COVID-19, please call to postpone your appointment, and self-isolate until you recover.

I thank you for your cooperation and I look forward to your visit.

Kind regards,

Natalie McBurney